POPIA Compliance
Last Updated: May 2025
Anisa Medical Ultrasound is committed to the protection of personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This page outlines our practices regarding the processing of personal data.
1. Our Commitment
We respect your right to privacy and are committed to ensuring that your personal information is processed lawfully, fairly, and transparently. As a medical practice, we handle sensitive health information which requires the highest level of care and security.
2. Purpose of Processing
We process personal information for the following specific purposes:
- Providing diagnostic ultrasound imaging and medical reporting.
- Clinical consultation and coordination with referring practitioners.
- Administrative management of patient records and appointments.
- Invoicing and medical aid claim processing.
- Compliance with statutory obligations under health and safety legislation.
3. Conditions for Lawful Processing
In line with POPIA, we adhere to the eight conditions for lawful processing:
- Accountability: We take full responsibility for the information we process.
- Processing Limitation: We only collect what is necessary for our medical services.
- Purpose Specification: Data is collected for explicit and defined clinical purposes.
- Further Processing Limitation: We do not use your data for anything other than the original purpose without consent.
- Information Quality: We take steps to ensure your records are accurate and up to date.
- Openness: We are transparent about our data collection and processing methods.
- Security Safeguards: We use industry-standard security to protect patient confidentiality.
- Data Subject Participation: You have the right to access and correct your data.
4. Security Measures
We implement strict organizational and technical security measures to protect against unauthorized access. This includes encrypted digital records, secure physical storage, and staff training on patient confidentiality and data protection.
5. Information Officer
Our designated Information Officer is responsible for ensuring compliance with POPIA. You may contact them for any queries or concerns regarding your personal data:
Information Officer: Anisa Medical Practice Manager
Email: info@anisamedicalultrasound.co.za
Phone: +27 83 386 6243
6. Lodging a Complaint
If you believe that your personal information has not been handled in accordance with POPIA, you have the right to lodge a complaint with the Information Regulator of South Africa:
Website: inforegulator.org.za
Email: enquiries@inforegulator.org.za / complaints.IR@justice.gov.za